Grand Teton Mall FAQs
GENERAL INFORMATION
Grand Teton Mall’s hours are Monday–Saturday: 11AM–8PM and Sunday: 12PM–6PM.
Grand Teton Mall’s phone number is 208.525.8315.
Grand Teton Mall’s address is 2300 E. 17th St., Idaho Falls, ID 83404.
To get to Grand Teton Mall, you should take the Sunnyside Road Exit, go east, and then left on Channing.
The nearest city to Grand Teton Mall is Rigby, which is 15 miles away.
Yes, Grand Teton Mall supports mall walkers, and the mall opens at 10am, M-Sat, and 11am on Sundays for walkers.
You can find job openings for Grand Teton Mall if you visit www.grandtetonmall.com/en/jobs.
No, pets are not allowed but service animals are permitted at Grand Teton Mall.
Yes, backpacks are allowed at Grand Teton Mall.
The smoking policy at Grand Teton Mall is no smoking at the mall.
Yes, scavenger hunts are allowed at Grand Teton Mall as long as they do not enter stores and are done within the common area only.
No, we do not have information about hotels and the area surrounding Grand Teton Mall.
No, we do not have information about attractions local to Grand Teton Mall.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Grand Teton Mall are located across from Old Navy.
The Baby Care lounges at Grand Teton Mall are located across from Old Navy.
Yes, there is a place dedicated to nursing at Grand Teton Mall located right by the public restrooms.
The general seating areas at Grand Teton Mall are located throughout the mall.
SERVICES
Yes, Grand Teton Mall does have a children’s play area located in the center court area.
No, there are no children’s activities at Grand Teton Mall besides the children’s play area.
No, there are no designated drop off or pick up locations for rideshare at Grand Teton Mall.
No, there is not a movie theater at Grand Teton Mall.
No, there is not a farmers market at Grand Teton Mall.
No, there is not a dog park at Grand Teton Mall.
No, there is not a carousel at Grand Teton Mall.
No, there are no electric scooters at Grand Teton Mall.
Yes, there are massage chairs at Grand Teton Mall at each entrance of the mall.
Yes, gift wrapping services are available at Grand Teton Mall the last weekend before Christmas in front of GNC.
No, curbside pickup is not available at Grand Teton Mall.
No, Grand Teton Mall does not offer jump starts.
The lost vehicle protocol at Grand Teton Mall is to contact Security for assistance at 208.403.8627.
The towing protocol at Grand Teton Mall is to contact security at 208.403.8627.
No, Grand Teton Mall does not have a foreign currency exchange.
No, there is not a sales tax return service for international travelers at Grand Teton Mall.
STORES & DINING OPTIONS
No, there is not outdoor dining at Grand Teton Mall.
No, Grand Teton Mall does not have options for group dining.
PARKING & VALET
Parking is free at Grand Teton Mall.
Yes, there is local parking at Grand Teton Mall.
No, valet parking is not available at Grand Teton Mall.
No, there are not any electric car charging stations in the Grand Teton Mall parking lots.
No, there is not preferred family parking at Grand Teton Mall.
SECURITY
You can contact mall security at Grand Teton Mall at 208.403.8627. The Security Office is located by the outside doors of Old Navy.
The lost and found at Grand Teton Mall is in the Security Department.
Yes, Grand Teton Mall does offer safety escorts; please ask at the Security Office.
Please call 911 in case of an emergency as Grand Teton Mall does not offer police assistance.
Please call 911 in case of an emergency as Grand Teton Mall does not offer medical assistance.
AMENITIES
Yes, wheelchairs are available to rent at Grand Teton Mall through our Security Department with no fees to rent.
Yes, single strollers are available to rent at Grand Teton Mall in the Barnes and Noble Corridor.
There are no elevators at Grand Teton Mall as the mall only has one level.
No, charging stations are not available at Grand Teton Mall.
There is no ATM at Grand Teton Mall.
No, there is no FedEx, UPS, or USPS drop off at Grand Teton Mall.
Yes, there are bike racks at Grand Teton Mall at each entrance location.
MALL FEEDBACK
Grand Teton Mall’s mall management office is down the hallway across from Maurices.
You can submit feedback about Grand Teton Mall at grandtetonadmin@ggp.com.